Happier Customers with Salesforce Service Cloud

Salesforce Service Cloud for Streamlining Customer Services and Productivity

Customer retention relies heavily on an effective, accurate, and pleasant customer service experience. Work with a Salesforce Service Cloud partner to create a customer service environment that is responsive and quick as a heartbeat while being accurate and consistent with service delivery.

The Salesforce Certified Service Cloud consultant assists you with analytics, case management and escalations, creation of service interfaces for customers (like apps), etc., to make a customer feel heard and understood by your company.

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Always Online

The Salesforce Service Cloud is always online, ensuring total accessibility to required information for promptly addressing customer queries.

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Quicker Case Resolution

Automation, access to information, quick-set communication templates, and additional functionalities help the system automate most consumer queries to save reps’ time.

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Multichannel Presence

No matter where your consumers reach out to you – whether SMS, email, or social media – the Salesforce Service Cloud equips you with tools to respond to them.

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Monitoring

Optimization is possible when you know how efficiently the service department is functioning. Monitor every activity and event with detailed reports and analyses.

Our Best-in-Class Services

Service Cloud Consultant Salesforce

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Our Happy Clients

The success of your business banks on the level of satisfaction of your consumers. The TIS Salesforce Service Cloud consultant gives you the right tools, customized to your needs, so that your business can cater to your customers super quickly and effectively.

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Customer Testimonials

Explore what our Customers say about TIS

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